Achieve sales target & provide best customer experience to the customers.

·      Selling Sim and Recharge.

·      Replacing Sim.

·       Changing ownership.

·       Compensating damaged scratch card.

·       Solving customer problem.

·       Giving information on our new product to the customers.

·       Customer experience for the agents, how to deal with the customer.

·       Training the new staff.

·      Bachelor’s Degree

·      0-3 years’ experience

·      Computer skills (Office)

·      Language skills (English and Arabic)

Behavioral Competencies:

·      Delivering Results & Fostering Ownership

·      Building Customer Value

·      Networking & Influencing Collaboratively

·      Leading Teams

·      Driving Change.

Technical Competencies:

·      Customer Communication

·      Performance Management & Reporting

·      Cross-Selling

·      Telecom Market & Industry Knowledge

·      Digital Technology Knowledge