About Rana Zangana
- Academic Level Bachelor's degree
- Age 33 - 37 Years
- Gender Female
-
Viewed 649
About me
Experienced HR professional with 8 years in Human Resources administration management, specializing in employee relations, recruitment, and HR processes. Having ability to manage daily HR operations, support employees, policies development, team worker and adaptable to all challenging situations.
Education
-
2009 - 2013 Al Rafidain University - Baghdad
Software Engineer
Experience
-
2014 - 2022 VSC Security Solutions (private security UK company)
HR Administrative Manager
– [ ] Managing personal records for the Local national employees in the HR system called XCD (from Sales-Force HR Software) Managing employee records and the company projects personal records – over 500 employee records and over 10 security projects like (Chevron, Oil serv, HKN, KAR, Rosneft, Haliburton, KSA embassy).
– [ ] Address staff concerns, resolve conflicts, and promote a positive work environment.
– [ ] Performance Management, client feedback and employee development.
– [ ] Payroll & Benefits Administration, Oversee payroll, preparing employee Allowances, setting the Salary Advance (Loans), Annual salary reports under the Finance arrangemen.
– [ ] Recording performance like Employee Appraisals or a discipline letters.
– [ ] leave management, all types of leaves, whather was paid or unpaid.
– [ ] Handle the recruitment process, including posting job ads, screening resumes, scheduling interviews, drawing the highlight keywords on the strong CVs, assisting the managers with the interviews to be completed successfully.
– [ ] Managing preparation (onboarding) Contact preparation, company policy explained, employees personal documents, and the Exit interviews (offboarding) processes, Contract Termination letters, end of contract document and payments.
– [ ] Recording the Social Insurance for employees, following Legal procedures with the Lawyer (monthly, annual ).
– [ ] Managing the employee Personal Files and updating it, preparing check list for the new employee documents (Contract, CV, Iraqi ID, resident card and the Training records).
– [ ] Maintain documents and writting the administration Forms such as Resignation letters, request letters, personal CVs or any other forms using MS programs: (Excel, Word, Outlook and PowerPoint). -
2014 - 2014 VSC Security Solutions
Project manager Assistance
– [ ] Supported project manager in planning, scheduling, and executing project activitie across multiple phases.
– [ ] Schedules meetings, booking travel tickets online: Airlines websites and reservations websites.
– [ ] Working on the project WorkBook (An Excel document that maintain all security movements and tasks of the project, maintain fuel receipts and any expenses of the project).
– [ ] Maintain project documents and the personal files of the project staff.
– [ ] Manage recording the residence and rotation plan for security employees of the Project.
– [ ] Preparing reports (security reports) as per the manager request.
– [ ] Making documents, performs other clerical functions using MS programs: (Excel, Word, Outlook). -
2013 - 2014 Al- Mouyasser (General Trading - LLC)
Data Entry (Logistics department)
– [ ] Entering the required data and information to the system company (a trading system).
– [ ] Preparing and editing reports from the system s company.
– [ ] Scheduling materials (goods) to be transported to the warehouse.
– [ ] Checking and confirming the arrival of materials (goods) by emailing sales representatives.
– [ ] Solve solutions to any issue in transporting of the required materials (goods).
– [ ] Creating photocopies, faxes documents from the system company.
– [ ] Maintaining of Logistics documents and the system reports files of the goods. -
2013 - 2013 Golden Aviation - Erbil
Reservations Officer
Booking travel tickets online: Airlines websites and
reservations websites and Hotel booking by hotels websites.
Working on Visa requests, such as the Europe Visa (Schengen) and Turkish Visa.
Cooperating and communicate with the main airlines head offices or the agent’s lines (Iraqi airways,Turkish Air Lines, Fly Dubai and Emirates airways).
Work to solve issues related to the customer/ traveler movement, such as completing traveler arrival at the airport (airport taxi, subway ticket or airport bus).
Guiding or giving a simple explanation to the customers about the luggage weight, arriving times at the airport, inspection procedures, medical procedures for traveling with
illness, as well as providing tourism travel plan to be easy and comfort to the traveler.

