• OSS systems administration and support, follow up support contracts with vendors.
• Maintain systems integrations and data integrity in all OSS systems.
• Develop dashboards, reports and insights
• Work within OSS team as project support, doing the planning tasks from idea phase till implementation and acceptance phase which also includes continuous capacity and license management and solution optimization.
• Involve with technical evaluation, which required a complete and deep technical understanding for OSS framework and OSS solution.
• Involve with technical investigation to find issues root cases or for provide new solution and workarounds.
• Continuous discussion with stakeholders, users and management to understand the requirements to build and provide suitable solutions.
• Follow up solutions roadmaps and provide plans for modernization.
• Understanding API’s and integrations between different systems to provide proper solutions.

• Bachelor’s degree in fields of Software Engineering, programing, or information engineering
• 2 years at least of experience across several line and support functions
• Communication, and Team worker
• Acceptable basic technical knowledge in IT and telco domains and programing
• Acceptable basic in ITIL and TMF

Behavioural Competencies:

• Delivering Results & Fostering Ownership
• Building Customer Value
• Networking & Influencing Collaboratively
• Leading Teams
• Driving Change

Technical Competencies:

• IT Platforms Operations
• Telecom Market & Industry Knowledge
• Problem Solving
• Systems Integration
• Performance Dashboard Design & Development