Support in the adoption of new system, tools, identifying gaps, and evolving to support business transformation initiatives from Commercial-Tech side

·      Full coordination between stakeholders in Commercial, Technical and vendors for new Commercial-systems, including requirements gathering and validation to RFP drafting, vendor evaluation and system go-live assurance

·      Support in creating documentation, flows that will allow seamless implementation with the relevant stockholders

·      Quality of the delivery in term of implementation, information gathering, functional and performance

·      Support in Create smooth process, documentation and automation for Collaboration with stakeholders from Commercial and technology teams for seamless development and rollout of solutions/ systems

·      Support in delivering roadmap, execution to support the business evolution and market dynamic changes

·      Support in managing Scratch card production End-To-End process

·      Support in deep dive the current used technology in commercial and how to evolve, introduce new technologies that will align with overall marketing and business strategies

·      Vendor Management commercial department, Business System & Technical by Managing relationships with technology vendors and ensuring optimal service and support

Conduct periodic performance assessment of new system / solution incorporated with technical and related commercial department

• Bachelor’s degree in Business Administration, Information Systems, Telecommunications
• Minimum 2–3 years of experience in business systems management, resource planning, or a related role.
• Prior experience in the telecommunications or technical background around the system, tools that will used to serve the business need is strongly preferred.
• Proficient in Microsoft Excel, PP, MW, PPM
• Advance understanding of telecom billing systems, subscription models, and consumer marketing operations
• Excellent communication and stakeholder management abilities across technical and non-technical audiences.

Behavioural Competencies:

• Delivering Results & Fostering Ownership
• Building Customer Value
• Networking & Influencing Collaboratively
• Leading Teams
• Driving Change

Technical Competencies:

• Machine Learning / Artificial Intelligence
• Technology Strategist
• Category Development & Management
• Critical Thinking
• Telecom Market & Industry Knowledge
• Internal Communication Management
• Partnership Engagement, Execution & Monitoring
• Product / Portfolio Strategy Development