Summary

Ensure customer satisfaction and loyalty by providing best quality of service and reflecting the company best image.

Key Responsibilities

• Welcome customers, answer and solve their inquires in professional manner.
• Promote and sell new sim cards, products and value added services, and performed related data entry on the system.
• Collect all types of payments from customers.
• Address customer inquiries and resolve any issues in a professional and courteous manner.
• Receive and register valid customers complaints on the system.
• Submit all records (forms, application…) related to point of sales daily operation to concerned departments.

Competencies

• Excellent communication skills (effective verbal and listening skills).
• Courteous with positive attitude.
• Basic accounting skills.
• Ability to work under pressure.
• Computer oriented.

Language

• Arabic (required)
• English (preferred)
• Kurdish (preferred)